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Training ROI - Learn How to Advocate for Training Investment at Your Location

Posted August 2013

Are you frustrated with how little time and money your organization puts into training? Trying to figure out how to make upper management prioritize training?  One easy solution is to prove that training holds a high return on investment, or ROI.  Previous literature published by the Center, including Metrics of Success, shows that for every dollar invested in transit training there is a return between 292-745 percent.  The Center’s most recent publication on Return on Investment, Method and Processes for Transit Training Metrics and Return on Investment, offers a progressive five-level procedure beginning with rather easy steps agencies can take to prove the value of training and building from there depending on available resources.
For more information measuring return on investment at your location, contact the Center’s Director for Research, Xinge Wang.