News

Engaging the Next Generation of Workers

Posted January 2024

The crisis-level shortage of workers in public transit was the focal point for the "Critical Conversation: The Public Transport Frontline Worker Crisis" webinar, organized by the Introducing Youth to American Infrastructure (IYAI+) network on December 6. The event brought together presenters to discuss the shortage and explore potential solutions by engaging the next generation of workers. The IYAI+ team led the discussion, presenting a literature scan, key takeaways from their surveys and focus groups, and a case study from Denver that highlighted practical approaches to engage youth and instill excitement about transit careers.



The webinar featured a presentation from the Amalgamated Transit Union’s (ATU) International Director for Apprenticeships and Workforce Development Jamaine "G" Gibson, who discussed apprenticeships and mentorship. ITLC’s Communications Manager David Stephen also shared insights into TWC’s storytelling initiative, Transit Career Stories. David showcased a video produced by TWC that highlighted IndyGo (Indianapolis) bus operators, who discussed the value and impact of working in public transit and why they are content with their career choices.